Company and FencingAI
MotusAI Labs support
For account access, FencingAI, purchases, receipts, refunds, privacy requests, security reports, partnerships, or business verification.
Customer and business support
Use a product-specific address when possible. Billing, refund, privacy, and verification questions go directly to MotusAI Labs LLC.
Company and FencingAI
For account access, FencingAI, purchases, receipts, refunds, privacy requests, security reports, partnerships, or business verification.
HaloRides
For communities, invitations, ride coordination, notifications, trip tracking, HaloRides accounts, and product feedback.
Refund request
Send the account email, approximate purchase date and amount, receipt reference if available, and a brief description. Never send a full card number or password.
Product sites
FencingAI is in closed beta. HaloRides is available as private-community ride coordination software.
We aim to acknowledge complete support and refund requests within two business days. Complex technical, security, or privacy requests may take longer to investigate.
If you are writing about a payment, use the email associated with your account so we can identify the transaction without asking for sensitive card data.